Refund policy

In case of a damaged product or a manufacturing error, We offer a free replacement or a refund if you contact us within 30 days of product delivery with a clear photo showing the issue. You’ll also need the receipt or proof of purchase. 

To make a request, you can contact us at cjsdesigns9@gmail.com


Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items

All our products are unique and produced only once ordered. This also means that returns and exchanges are not supported.


Exchanges 

All our products are unique and produced only once ordered. This also means that returns and exchanges are not supported.  


Refunds

All our products are unique and produced only once ordered. This also means that returns and exchanges are not supported.

However, in case of a damaged product or a manufacturing error, We offer a free replacement or a refund if you contact us within 30 days of product delivery with a clear photo showing the issue.